. When I contacted support and provided this forum post they indicated they were not aware of the issue and wanted me to go through the usual safe mode, factory reset, etc. Even if there is something faulty about the hardware design itself, it doesn't mean software could not compensate for it somehow. My second Google phone purchase with hardware issues, and after the way they have handled these issues. But the clicking sound, to me, still remains the main problem.
Thank you for handling this so bad Google. Our Google Partnership Google customers are able to receive a reliable and affordable repair solution with the Google and uBreakiFix partnership. It is not plausible that they all have hearing issues. Overall, it all went well. I returned my Pixel 2 before even emailing Sundar yesterday and I was so far gone I nearly ordered an iphone straight away.
So it's approximately the price during that time. We are still finalizing the timeframe for the solution, but expect that it will be coming soon. To me it seems that using the in phone chat app is not enough, those guys just seem to give you a line and then move on. We can complete these and any other issues you are facing with your Google Pixel 2 and have you on your way. She said if I got a replacement, the replacement will most likely have the same behavior until it's corrected in the manufacturing process. They're just doing their job though, so I'm not too irritated by that.
I'm just about fed up with this amateur hour bullcrap between the defects and pitifully sad communication about this issue from Google. Worst customer support ever, and I have experienced bad things already. Thank you for the reply. I hope they do better next year. Something that I noticed is that I did not had this problem right from day 1.
This issue for sure is not software. If you're having issues getting a problem solved with Google Support, 's ticketing system can help you get it escalated. So that's exactly what I've done. To me that seemed to indicate that they believe it's software. Tried again when I got to my car and alas the infamous noise was there but not as prominent as my previous one. It is also clear this is a hardware problem, since all of the phones have identical software.
It is in their interests to make consumers happy. Not all Bluetooth phones support all these capabilities. If the room is quiet, you can hear it when the phone is 6 inches away. Within a span of 8 months the phone has got problems 2 times. It's easier to notice that if you put your ear to the glass back, as the pitch noise it few times louder there.
If google doesn't come out with some kind of satisfactory response by then I'll be returning it for a refund and I encourage everyone else to do the same. I requested him saying that I would pay for whatever the charges are but I need to get it repaired. To gather more information about warranty, services and policies, make a note of Google Pixel Xl Customer Care Number. I bet this can be fixed via software, so I am holding my breathe for that. Consumer Reports is an independent, non-profit organization dedicated to helping consumers. I just called Google support and complained about advisers telling people this is the way the phone was designed. Believe me - if this isn't fixed via software, you betchya I'll make a stink! He sees my messages on WhatsApp but do not respond.
Here are a few examples of what I found while searching what consumer protection might be available. I already paid once for next day delivery when I ordered my phone. They took more than 10 days to repair and send back my phone. I'm glad that I was able to help with the clicking noise. After the repairs are complete, we send you a tracking number and ship your Google Pixel 2 back to you! So I called to Ask them if I could just get it back from them as Verizon retail store I bought my pixel from has a 14 day return policy.