Click on the App Site button to open the developer's support page. If you don't see the app you want, you'll need to choose your date range from the dropdowns under Purchase History. You should hear back from Apple within a few days to a week with whether your request for a refund is approved. Report the Problem, If Nothing Has Worked for You… If nothing has worked and you are unable to find the item that you purchased in the iTunes Store, you need to. When I went to purchase a 3rd book I was greeted with this error message: The iTunes Store is unable to process purchases at this time.
Plus, download your favorite music to listen without Wi-Fi. How To Solve iTunes Store Purchase Error This is when I decided to test if the glitch is truly at the other end of the line. You should have burned your music to a disc or copied it to a flash drive as well as putting it on your iPod. This allows for users who say buy a new laptop or computer, and transfer all 100% of their content to the new system. I am so relieved that other people are having this problem too. I find it curious that the conditions are not the same for everyone, no democracy here. If you want to download it again, you have to purchase it again.
We all think that they owe us so much because we bought their products. I updated my payment method yet again in iTunes on the Mac — and Voila it finally worked and I bought the two books I was after. Double click on your iPod. Surprisingly the move worked and I was able to complete the purchase. There is no option to redownload all of your iTunes purchases offered through either iTunes or the Apple website. But it just won't connect with my phone or my iPad, so I cannot change the music on my phone, etc. Sign out and then log into your iTunes account.
Note on refunds App Store refunds typically take a day or two to process and you might get contacted by Apple support to verify the reason for the request. Not as fast on the download, but better than nothing. You may be redirected back to the app or game so you can redownload it if it didn't appear on your device. I honestly thought that the Windows Store version would be better because of the supposedly better integration, but it doesn't work that way. In my case, my backups were unwittingly encrypted, and I lost the encryption key when my computer crashed. Just for grins, I tried buying an app in the App Store and a single in the iTunes Store.
And you can try these methods to get rid of it: Tip 1. And Apple strongly urges you and rightly so to backup your iTunes library and of course you should always make a regular backup of all of your data. I could buy an app with the same iTunes account. There are songs I'd like to buy. Second, did you read info on this site? It seems the App Store, iTunes, and other Apple services are down this morning, and Apple is yet to acknowledge that there is a problem. Introduction If you are able to access the web, but you are unable to access the iTunes Store, see the troubleshooting steps below. It's simply greyed out and there is no way to change that.
Step by step information would be greatly appreciated. However, while you may get chastised for not backing up your iTunes library which you will do from now on, right? You may continue to browse the store. Signing-Out and Signing Back in to the Apple Account on Device. First spotted by The Next Web, the outage appears to be affecting the App Store, the iTunes Store, the Mac App Store, and iTunes Connect, the platform third-party developers use to submit their apps for review. There is also a way to be able to transfer songs from your ipod to your computer. Try it free with no commitment, and cancel anytime.
It prompted me to submit valid payment information. This is my first experience of iTunes and the lack of support is really frustrating. You'll need to have a valid reason for the request—it's not meant to be a way to get free trials or short-term use— but if you buy something by accident, buy the wrong thing, or get the wrong thing, or don't get anything, it's how you get your money back. Fortunately, there are some handy tricks that can bring your purchased items back to life. Make sure you are signed in with the same account used for the original purchase.
If you have any other solution, please share it in the comment section to help other users here. Credit card processing is temporarily unavailable. By this time it was getting fairly late and I gave up for the night. Whilst I was away, I purchased 5 albums via the iTunes app on the touch. So now I buy iTunes cards at Best Buy or other places and redeem them from my iPad. So Now after writing to them I am waiting to see if they will let me re download my Purchased Music? Tap it, confirm and your logged out. Once you find the folder, copy it to your desktop.
Please try to make your purchase later. But honestly, in iTunes 12. I will certainly give it a try. You may continue to browse the store. It also enables you to transfer data from your device to iTunes library. I was in book buying mode on the iBookstore on my iPad mini last night.