Phone number: +44 344 881 4150. Congrats imbeciles on how to destroy a business!!! On Windows devices, select 'Watch Live' on the home screen. Have you tried doing a search to see if anyone has a similar problem? We aim to make subtitles available as quickly as possible, although on live programmes such as This Morning or The X Factor, it might take a little longer. If it does however I am only loosing the small cost of a connected box and not the functionality of my set. It may sound silly, but make sure you're checking the right email account. Alternatively, you can switch off Auto-Renewal in your iTunes settings.
Once your subscription has expired, you will see the regular adverts again. Keep an eye out for app updates! Why do I need to verify my email address? At present, you cannot download a video which has less than 7 days remaining until its expiry date. Hopefully the box should have all the channels for all the catch-up television and will not go out of date. Why do you need my postcode? First of all, go to Click on the Register or Sign In button found at the top right corner of your screen. Never used to have any problems, yet over the last few weeks it has just got beyond a joke.
Try checking your spam or junk folders. Your device may not have enough room to store the download, in which case you will need to free up some space on your device. Can anyone advice as to what i can do bearing in mind i am not techo savvy. Can I get a refund for my subscription? Fancy browsing through our shows and finding a new drama to love? No, never get as far as the number, the problem is the same as it has always been. How can I reset my password? I have a problem with my payment.
Below this there are 3 grey boxes. As long as you're signed into your account, you'll be able to use your Hub+ subscription almost anywhere. We curently have Audio Description on our Android apps for users able to access an Android phone or tablet. Here you can see an update on the service status: Once the issue is resolved it will be updated here. However, on occasion it can take up to 24 hours for the subscription to be automatically recognised by other devices. Once you're subscribed, your first month's subscription will be charged to you iTunes account, and you'll be charged on the same date each month until you wish to cancel.
I look forward to sharing an update at our interim results in July. To turn off the lock, click the lock symbol underneath a video. Can I download on desktop? Then all of a sudden it started to work again through Hola. Do you provide Audio Descriptions? Seems ridiculous that I could probably get a part to repair a 1952 car but cant get a bit of software to run a 5 year old Tablet. Search for it in your inbox. All the other on demand channels work, it is only itv which is not working, although it works on my laptop. Contact Numbers Guru is a telephone directory and call routing service and is not affiliated with any of the businesses listed inside.
How do I verify my email address? I signed up for a free trial but have been charged. Highlights include strong performances from Coronation Street and Emmerdale, the successful return of Dancing on Ice and both Saturday Night Takeaway and our long running drama Vera delivering their best series ever. Your so called useless Hub has gone from bad to totally unusable. You can queue up and store as many shows as you like. If you haven't yet verified your email address, you will be asked to when you try ad play a video. I have been trying off and on today but still the same.
It comes up i have an ad blocker on. Why am I still seeing adverts on Family Guy and American Dad? After those 7 days you will need to download the video again to watch it. Please allow 5-10 days for the refund to be fully processed and appear in your bank. Click on itv hub help only to receive message that this Web page is unavailable! If you pay for Hub+ using iTunes, no need to worry! When you open the app again, your Parental Guidance settings will be reset. Once you've entered all your details you'll receive one email asking you to verify your email address, and one email outlining all of the payment details. As an Apple subscriber who pays via the Apple iTunes Store, you will need to speak directly to Apple. After two yrs sets now become out of date and I tend to hang onto mine for many yrs longer than this.
Can I download shows to watch offline? What is the Hub expiry date? You will see everything you've downloaded in the Downloads section of the app until you delete them yourself. Or, if you're having trouble viewing on a particular device, check out our , or How To guides and Troubleshooting pages. All weekend i have been unable to watch certain soaps and dramas on Itv. Any help would be appreciated. How do I turn off the Parental Guidance lock? However, everything you download is only available to watch for up to 7 days.
Simply reply to your welcome or receipt email, or drop us a tweet itvhub. I know this has happened before to me but usually next day it seems to right itself but not this time. There is an option to reset your player top right hand it might be worth trying that. Wherever you want us, there we are! Follow the steps detailed in the email to activate your account. If you feel you have a valid reason as to why we should refund your subscription, please contact our viewer support team in the first instance explaining the reason.
We will then be able to process the refund and cancel your subscription. I have turned the ad blocker off and on but it does not make any difference. Is there any legal person out there to advise if the loss of functionality to our sets has any legal regress? It may also include flashing images or lights that can be a concern for people with photosensitive epilepsy. For the latest service updates and programme availability, see our. Nothing worse than something not working as it should Hope you get it sorted Jo.