I am getting the following error when opening the address book in outlook 2013: the connection to microsoft exchange is unavailable outlook 2013 outlook must be online address book I am all out of patience for this problem. It's definitely an issue on the affected pc. . Based on so less information its not that easy to start the troubleshooting. Of course, if that doesn't work, recreating their profile should resolve. This site had the answer.
In any case, one of two things will fix this problem almost every time. Outlook must be online or connected to complete this action. Be sure all available Service Packs and Culmative updates are applied to both the Exchange server and the Office 2013 install. Encryption should be checked and the logon network security should be Negotiate Authentication. Yes, our internal domain is domain. Outlook must be online or connected to complete this action.
Make sure the machine can ping it first. Both computer is pingable on both sides. Make sure that the Outlook client is up to date! Create a new alias A common way to solve this problem is to create a new alias in Office 365 and use this alias to set up your Outlook. I've taken the steps of removing the profile and adding the profile. This could be seen via the check and might explain such issue. When this error occurs go to the Account Settings tab and click on Change then More Settings.
How to back up the registry on your computer: 1 On your computer, press the Windows logo key and R at the same time to invoke the Run box. Bit of a strange issue today. Outlook must be online or connected to complete this action. This error occurs when Outlook is unsure of the default gateway address. Hi all, I'm having the same issue here with only one workstation refusing to connect Outlook 2010 to Exchange 2013. Our mailserver is Exchange I wear a lot of hats. I've seen the same problem and there is a fix without recreating a new profile.
The action cannot be completed. Outlook must be online or connected to complete this action. When I start Outlook 2007 same with Outlook 2010 for the first time with no profile created it tries to autodetect the settings for Exchange. Select Always use this profile for the profile you are creating. Step 10: Now click Test Account Settings, After its success , click Next and click Finish. The connection to Microsoft Exchange is unavailable.
You can try various combinations of either category. Step 11: Set the new profile below Always use this Profile. Is there any way to resolve this problem. Office Outlook will not open personal folders or personal folders do not show up in Outlook. Hi, Have you tried to recreate a new mail profile and then test the issue? One other question, do you have a proxy server at that site? Even consider removing your antivirus temporarily to check if that fixes your error.
They suggest to install Windows 10 and Office 2016. In this blog, we will discuss the issues related to this issue along with some appropriate solutions to resolve this error. Does anyone know where that erroneous Microsoft Server Exchange name is stored so I can delete that reference? The Proxy Server was automatically pointing to 127. It is hard being a low-rep member and wanting to contribute and earn rep, when you have the big limitation of not being able to comment. The former is the error message that shows when the Outlook profile is configured automatically and the latter appears when the profile is manually configured.
I may unsubscribe at any time. The installation goes well without any issue or freaky error message. Best Regards Steve Fan TechNet Community Support Hi, I am encountering the same issue on an outlook 2013 client and server, recreating the profile did not help and the registry hack did not help, what else could cause outlook to lose connection to the server? This problem is most probably due to the User Shell Folders registry key. Outlook must be online or connected to complete the action. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc.
It perplexes me because not everyone has this problem The firewall being used is Symantec Endpoint Security. This should open your registry editor. What am I doing wrong? I agree to my information being processed by TechTarget and its to contact me via phone, email, or other means regarding information relevant to my professional interests. I've seen the same problem and there is a fix without recreating a new profile. After closeing that window the profile for the exchange server is gone. So you can fix this error through importing the User Shell Folders registry key from a working Windows User Profile. Microsoft has published the Inbox Repair tool, Scanpst.
The pc refuses to connect to the exchange server. Then type a name to it, like export, and click Save. In there verify the sever name is correct. Setup the troubled user on a different machine - if it works, it's not the user account network based. Fyi guys, this is our test server. Now select the Outgoing Server tab. I will try to get a sanitized shot of the Auto-Config output for you later today.